Last Updated: November 1st, 2020
Thank you for choosing to be part of our community at Voltage Incorporated (“Voltage”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
We collect personal information that you voluntarily provide to us when you register on the Website, when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
We may collect technical data such as your Internet Protocol (IP) address, browser, or device characteristics automatically when you use the Services. This information is necessary to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. We also may collect information via cookies or similar technologies.
We may also collect log and usage data, which includes without limitation service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website. This log data may include without limitation data like your IP address, device information, browser type and settings and information about your activity in the Website.
We collect device data regarding the device you use to access the Website. This device data may include without limitation device type, IP address, location, browser type, or hardware model.
We collect information data such as information about your device's location (precise or imprecise) depending on the settings of the device you use to access the Website. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling certain settings on your device. Note if you choose to opt out, you may not be able to use certain aspects of the Services.
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, or your consent. We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on any of the following legal bases:
We collect Device Information using the following technologies:
You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, you could affect certain features or services of our Website. To opt-out of interest-based advertising on our Website visit http://www.aboutads.info/choices/.
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in our emails or by contacting us using the details provided below. We may still communicate with you, for reasons including without limitation sending service-related emails that are necessary for the administration and use of your account, or for other non-marketing purposes. To otherwise opt-out, you may contact us using the contact information provided.
We may transfer, store, and process your information in countries other than your own. Our servers are located in United States. If you are accessing our Website from outside United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information pursuant to these Terms, in United States, and other countries.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We aim to protect your personal information through with organizational and technical security measures. We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties will not be able to bypass our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the rights (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; or (iv) to data portability. You may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request according to applicable laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms, or comply with applicable legal requirements.
What Are Your Rights Under the GDPR?
Under the General Data Protection Regulation (“GDPR”), Voltage is a data controller and data processor for the information we collect from you. If you are a European Union resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
Additionally, if you are a European Union resident, note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Services), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
Note that you have specific rights under the GDPR, as follows:
What is your right to access specific information?
You have the right to request that the Services discloses certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm a verifiable request from you, we will disclose to you:
How Can You Exercise Your Rights?
You may request to exercise your rights to access, correction, deletion, and data portability of your Personal Information by contacting us at the contact information provided below. We will endeavor to respond to your request as promptly as possible and no more than 30 days from the receipt of your verifiable request.
1050 S Sagebrush St
Wichita, KS 67230
Email Address: [email protected]
Telephone number: 620-755-1703
Only you may request to exercise your rights or those of your minor child, and your request must be verifiable. Your verifiable consumer request must:
We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account. If you have an account with us, we will reply to your account. If you do not have an account with us, we will reply by mail or electronically, at your option.
For requests to transfer your Personal Information to another entity, we will provide your Personal Information in our chosen format that is readily useable and should allow you to transmit the information without hindrance. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. If applicable, our response will provide the reasons we cannot comply with your request.
We will not charge you a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why and provide a cost estimate before completing your request.
We will not discriminate against you for exercising your rights.
We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, solely due to the exercise of your rights hereunder, we will not:
If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at [email protected].
If you are a California resident, you have specific rights regarding access to your personal information. California Civil Code Section 1798.83 permits California resident users to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes, and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you qualify and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include your account’s email address and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
|Categories of Information||YES/NO|
|A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name||YES|
|B. Personal information categories listed in the California Customer Records statute Name, contact information, education, employment, employment history and financial information||YES|
|C. Protected classification characteristics under California or federal law Gender and date of birth||NO|
|D. Commercial information, Transaction information, purchase history, financial details and payment information||NO|
|E. Biometric information, Fingerprints and voiceprints||NO|
|F. Internet or other similar network activity, Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements||NO|
|G. Geolocation data, Device location||NO|
|H. Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video or call recordings created in connection with our business activities||NO|
|I. Professional or employment-related information Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us||NO|
|J. Education Information Student records and directory information||NO|
|K. Inferences drawn from other personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics||NO|
We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by phone or mail in the context of receiving help through our customer support channels, participation in customer surveys or contests, or facilitation in the delivery of our Services, or to respond to your inquiries.
If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider may be a for-profit entity that processes the information on our behalf. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered “selling” of your personal data.
We have not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Voltage Incorporated will not sell personal information in the future belonging to website visitors, users, or other consumers.
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Upon receiving your request, we will need to verify your identity. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additional information as soon as we finish verifying your identity.
Other privacy rights
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data. You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof of valid authorization to act on your behalf in accordance with the CCPA.
You may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at [email protected], or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
If you have any questions about our privacy practices or this Privacy Notice, please contact us at: [email protected].